How to Recover from a Social Media Reputation Crisis
A social media crisis can hit any brand at any time. It might come from a mistake, a misunderstanding, a bad attack, or a viral reaction. No matter the reason, it can harm your reputation, trust, and profits. A Deloitte survey found that 88% of brand leaders see reputation risk as a major concern. Getting […]
How to Respond to an Online Reputation Crisis and Minimize Damage
Keeping a good online image is key for businesses and people today. Online crises can happen for many reasons, like quality issues or social media problems. It’s vital to manage these crises well to protect your company’s image and win back customer trust. An online reputation crisis happens when bad news spreads fast online. This […]
What are the steps in managing a crisis in reputation?
Managing a reputation crisis is key for businesses today. Simon Whittaker, a Corporate Risk Manager, says it’s important to set the right tone from the top. He also stresses treating all stakeholders well and having a crisis team and plan. Keeping an eye on the media and having strong management systems are crucial. Teaching employees […]