How to Manage Reviews and Online Reputation for Your Flower Shop

Online reviews are key. They help attract new customers and keep existing ones coming back. With 85% of people trusting online reviews as much as friends, your shop’s online image is vital. By keeping an eye on reviews, responding well to all feedback, and encouraging more positive ones, you can boost your shop’s reputation. This […]
How Restaurants Recover from Bad Reviews, Failed Health Inspections and Slander

Restaurants today face a big challenge in managing their online image. Sites like Yelp, Urbanspoon, and Google make it easy for feedback to spread fast. Bad reviews, failed health inspections, and employee slander can all hurt a restaurant’s reputation and sales. But, there are ways for restaurants to bounce back from these issues and improve […]